1. Information We Collect
1.1 Personal Information
When you make a purchase or create an account, we may collect personal information, including:
- Name
- Email address
- Shipping address
- Billing address
- Phone number (if applicable)
- Payment information (processed securely by third-party processors)
We do not store full credit card numbers or sensitive payment details.
1.2 Non-Personal Information
We may automatically collect certain non-identifiable information, such as:
- Browser type
- Device information
- IP address
- Pages viewed
- Cookies and tracking data
This data helps improve our website performance and user experience.
2. How We Use Your Information
Splash Zone TCG uses your information to:
- Process and fulfill orders
- Provide customer support
- Communicate order updates or important notices
- Improve website functionality and user experience
- Prevent fraud and maintain security
- Comply with legal obligations
We do not sell or rent your information to third parties.
3. Sharing Your Information
We only share information when necessary, including with:
- Payment processors (e.g., PayPal, Shopify Payments, Stripe)
- Shipping carriers (e.g., USPS, UPS, FedEx)
- Service providers that support our store (e.g., analytics tools, email platforms)
All third-party partners are required to handle your data securely.
We may also share information if required by law, legal requests, or to enforce our policies.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve site functionality
- Analyze traffic
- Store preferences
- Enhance user experience
You may disable cookies in your browser settings, but some features may not function properly.
5. Data Protection & Security
We implement industry-standard measures to safeguard your information, including:
- Encrypted payment processing
- Secure data transmission (HTTPS)
- Restricted access to personal information
- Regular security reviews
While we strive to protect your data, no online system can guarantee 100% security.
6. Your Rights & Choices
Depending on your location, you may have the right to:
- Access your personal information
- Request changes or corrections
- Request deletion of your data
- Opt out of marketing communications
- Disable cookies or tracking tools
To make any of these requests, contact us using the information below.
7. Retention of Information
We retain your information only as long as necessary to:
- Fulfill orders
- Meet legal obligations
- Resolve disputes
- Maintain business records
When no longer needed, information is securely deleted.
8. Children’s Privacy
Splash Zone TCG does not knowingly collect personal data from children under 13 years of age.
If you believe a child has provided us with personal information, please contact us so we can remove it.
9. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those third parties.
We recommend reviewing their privacy policies separately.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will take effect immediately upon posting the updated version on our website.
Continued use of our store signifies your acceptance of those changes.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Splash Zone TCG
Email: support@splashzonetcg.com
Website: https://splashzonetcg.com